Caring Shepherd

Yes. We know consistency is especially important to our clients. We do our best to keep the same worker, however, events beyond our control may happen from time to time which may require a change in regular schedule.

Yes!!… All our services are meant for any person with care needs at home. For example: We are an ICBC-approved vendor. Clients with active ICBC claims can get a great benefit from us for faster recovery.  

We can actually provide care at home for anyone who needs it, with or without an ICBC claim.

Vancouver, Burnaby, New Westminster, Coquitlam, Surrey, Richmond, North Vancouver & West Vancouver

No need of contracts. We know that flexibility is important to our clients.

Yes, our company has Worksafe BC coverage, and it is currently in good standing. Our company also has business insurance coverage which includes our employees’ being bonded.

We issue our bills on a semi-monthly basis. Our bills are due upon receipt. We accept e-transfers and cheques. We do not take credit card payments.

In case of temporary cancellation of service, we will require a minimum of two business days notice, otherwise, we will proceed to charge scheduled time. In case of permanent cancellation, we will require a minimum of five business days notice, otherwise, we will proceed to charge scheduled time.

Yes, we offer flexible scheduling options to meet your needs, including hourly care, overnight care, and 24/7 live-in care. Our goal is to provide support whenever you need it, whether it’s for a few hours a week or around-the-clock care.

Absolutely. We understand that care needs can change over time. We regularly review care plans and are flexible in adjusting services to accommodate new requirements or preferences. Just let us know, and we’ll work with you to modify the care plan accordingly.